Frequently Asked Questions

How long will it take to receive my order? Will COVID-19 cause delays?


Typically: After your order is placed, please allow 5-7 business days for your order to be fulfilled. You will receive shipping notification via email. COVID-19: We are currently shiiping on schedule. However, please check back for any delays due to COVID and partial staffing while we social distance.




What is the return policy?


All orders are custom made. All sales are final. To review our complete return policy, click here.




I have not received my order. What should I do?


Contact customer service and we will assist you with tracking your order.




How can I be featured in the Look Book?


Post your image via social media with your Legendary Apparel and tag us @thelegendarylabel




Is Sabrina really this direct?


Sabrina means well. She is undergoing training, but will see to it that your questions are answered.




What are your store hours?


Monday: Closed Tuesday: 3 PM - 9 PM Wednesday: 3 PM - 9 PM Thursday: 3 PM - 9 PM Friday: 4 PM - 10 PM Saturday: 5 PM - 10PM Sunday: 1 PM - 9 PM Or shop online 24/7 and enjoy access to all available merchandise.




What is the phone number to your on site location?


You can contact us via email at shop@thelegendarylabel.com or you can contact the store at 202-867-4773.





The Legendary Label

1638 R ST NW

Washington, D.C. 20009

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